FREE TO START • NO CARD
An AI chatbot for your salon or spa
Stop losing bookings to unanswered DMs about prices, timings and what a treatment includes.
QUICK ANSWER
A salon chatbot should answer your price list, treatment durations, opening hours, cancellation policy and booking steps, then collect a name and number when the client is ready. It must not promise a specific stylist or slot unless your booking system confirms it. Clipaist Agent does this on your website and in Instagram DMs.
Questions your salon gets every week
These are the answers the agent should give, taken from your own published content. Anything clinical, legal or financial goes to a person.
How much is a balayage?
Quote your published starting price and note that the final price depends on hair length and assessment.
How long does a gel manicure take?
Give the real appointment length from your service menu.
Do you have anything on Saturday?
Share opening hours and the booking link; never invent availability.
What is your cancellation policy?
Quote the policy exactly, including any deposit rule.
Do you do bridal packages?
Describe the package and the consultation step without promising a date.
Can I bring a friend?
Answer from your house rules and mention space limits if any.
Price questions are most of the chat
In beauty, "how much" is the first question and the reason most DMs go unanswered. A price list buried three clicks deep does not help. The chatbot should quote a starting price instantly and explain what changes it: length, density, add-ons, stylist level.
Be careful with ranges. If your balayage starts at one price and often costs more, say that in the pinned answer. A chatbot that quotes the lowest number and a client arrives expecting it is a complaint waiting to happen.
Booking without lying
Unless the chatbot is connected to your booking system, it must not confirm a slot. The safe pattern: share the booking link, offer a callback, and collect the preferred day and service. Your team confirms.
This also protects you from no-shows: a human confirmation is a natural place to mention the deposit policy.
Instagram DMs and the 24-hour window
Beauty businesses get most questions in Instagram DMs, often at night. Clipaist Agent answers Instagram DMs in the same inbox as the website widget, so your team sees one thread per client instead of two apps.
Instagram and Messenger limit business replies outside a 24-hour window. Plan for the bot to answer inside the window and to collect a phone or email when the conversation needs to continue later.
Before you launch
- Quote "from" prices and say what increases them.
- Pin your cancellation and deposit policy.
- Never confirm a slot without the booking system.
- Collect a phone number when the chat moves past 24 hours.
Frequently asked questions
Can it show my full price list?
Yes. Put the list in your knowledge and pin the most asked prices as key facts so they stay exact after changes.
Can it book appointments?
It can send your booking link and collect a preferred time. Direct calendar booking is a custom integration.
Does it work on Instagram?
Yes. Instagram DMs land in the same Clipaist inbox as website chats, with human takeover.
What does it cost?
Free during launch, no card: 3 agents and 200 customer messages per month each.
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Put this agent on your salon website
Free to start, no card. Train it on your site, test it with your own questions, and keep the chat history in one inbox.
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