FREE TO START • NO CARD
An AI chatbot for your gym or studio
Turn "how much is membership?" DMs into trial bookings, even at 11 pm.
QUICK ANSWER
A gym chatbot should answer membership tiers, class timetable, trial or day-pass rules, contract length, cancellation notice and facilities. It must not promise a discounted rate or a free class you do not offer. Clipaist Agent answers from your own content, captures the lead and hands sign-up questions to your team.
Questions your gym gets every week
These are the answers the agent should give, taken from your own published content. Anything clinical, legal or financial goes to a person.
How much is membership?
Quote your tiers and what each includes, including joining fees.
Can I try before joining?
State the trial or day-pass rule exactly.
What classes do you run on Tuesday?
Share the current timetable or link to it.
What is the cancellation notice?
Quote the contract term and notice period.
Do you have showers and parking?
Answer from your facilities list.
Is there a student discount?
Answer only if you have a published policy.
Membership questions decide the sale
People ask price, contract length and cancellation before they walk in. If those answers are slow or vague, they join the gym down the road. The bot should give the exact numbers and the exact notice period.
Pin those facts. A price change that does not reach the bot becomes a complaint at the front desk.
Trial passes are the conversion event
The best outcome of a gym chat is a booked trial, not a long conversation. The bot should explain the trial rule, ask for a name and number, and hand the lead to your team.
If you cap trials per week, say so honestly. A promise you cannot honour costs more than a "we are full this week".
Timetables change weekly
Class schedules are the most volatile content on a gym site. Link to the live timetable rather than teaching the bot a fixed list, or update the knowledge whenever the schedule changes.
For recurring questions such as "do you have spin on Tuesday", a pinned weekly summary is fine as long as someone owns updating it.
Before you launch
- Pin price, contract length and cancellation notice.
- Make the trial pass the main call to action.
- Link to the live timetable instead of copying it.
- Tell people the truth when trials are capped.
Frequently asked questions
Can it book a class?
It can share your booking link and collect a trial request. Direct class booking depends on your booking system.
Can it sign someone up?
No. It captures the lead and hands off; contracts and payments stay with your team.
Does it know the timetable?
Only if the timetable is in its content and kept current. Linking to the live schedule is safer.
What does it cost?
Free during launch, no card: 3 agents and 200 customer messages per month each.
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